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RETURNS & EXCHANGES

REFUNDS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@denverdostudios.com. Please note that returns will need to be sent to the following address at buyer expense: 11725 Nature Trail, Port Richey, Florida 34668
Items sent back to us without first requesting a return will not be accepted. Certain types of items cannot be returned, such as special orders or personalized items.  Please get in touch if you have questions or concerns about your specific item.  You can always contact us for any return question at contact@denverdostudios.com.

EXCHANGES

We appreciate your interest in our handmade handbags and accessories. Unfortunately, we do not allow exchanges, but we do offer a money-back guarantee on all of our products. If you are unhappy with your purchase, please contact us to start the process of returning it for a full refund. We want you to be 100% satisfied with your purchase and we will do our best to make sure that happens. Thank you for your understanding.

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